When a construction project starts unexpectedly early or an urgent equipment breakdown halts progress, waiting days for credit approval is simply not an option. Site managers and procurement teams need construction plant and survey equipment on site immediately, without bureaucratic delays. At PQS Survey, streamlining the commercial process is just as important as maintaining our hardware hire fleet. I caught up with Leanne Hulme, our Financial Controller, to talk about how we help new customers open credit accounts in record time.
Cutting Through Red Tape on Urgent Projects
Simon Lunt (PQS): Leanne, we hear all the time from contractors who are frustrated by how long some hire companies take to set up an account. How does PQS approach this differently?
Leanne Hulme (PQS): “We know that waiting three to five days for credit checks can stall an entire project. Some hire organisations make this process unnecessarily onerous with massive paper forms and slow manual reviews. We wanted to strip all of that friction away so our customers can get what they need when they need it.”
A Simple Five-Minute Application Process
Simon: For a new customer looking to set up an account quickly, what does the application journey actually look like?
Leanne Hulme: “It is designed to be painless. We have a streamlined, simple online form that takes less than five minutes to complete. Crucially, there are options to accommodate both limited companies and sole traders seamlessly, meaning no one gets bogged down by confusing paperwork or irrelevant fields.”
Turning Around Accounts in Under Thirty Minutes
Simon: Once a customer submits that form, how quickly can they realistically expect to start hiring?
Leanne Hulme: “Fast. Our internal credit review process is streamlined so efficiently that we are often able to review and open a fully active account in less than thirty minutes. Once approved, the team can immediately attach the required equipment, finalise the hire schedule, and dispatch the gear straight to site.”
PQS Fast Track Account Opening: At a Glance
Leanne’s Top Tip: Have Your Company Details Ready
Leanne Hulme: “To make the process even faster, have your registered company number, VAT details, hired-in plant insurance and primary trade references handy before filling out the form. If those details are accurate from the start, our finance team can verify and approve your account almost instantly.”
Why Open a Trade Account with PQS Survey?
At PQS Survey, we combine top-tier hire equipment with commercial agility, ensuring your supply chain never skips a beat.
You can open an account with PQS here today.